Per offering, not per site
Each product line or service gets its own buyer questions, page audit and readiness assessment, so a strong flagship cannot hide a weak line.
For larger and multi-location companies
For companies with several products, services, locations or brands, “are we in ChatGPT?” is the wrong question. The useful ones are which offerings, for which buyer needs, on which AI models, against which competitors — and what changed after the work.
Built for complexity
Each product line or service gets its own buyer questions, page audit and readiness assessment, so a strong flagship cannot hide a weak line.
Buyers in different cities or segments ask different questions and see different competitors. We measure the markets you name separately.
Your competitors are collected, audited and asked the same questions, so every gap is shown against a real alternative.
Results stay separate per model and break cleanly when a provider changes its model — no blended averages that hide a decline.
Questions that combine several requirements — budget, size, location, integration — show whether you are recommended for the deals that matter, not just named.
Every proposed change links to its evidence, needs approval before publishing, and keeps a copy of the page as it was. You have a full history of what changed and why.
Reporting
Every rate shows its count and total, and anything we could not measure is reported as unknown rather than counted as zero. Brand questions are kept apart from discovery questions, so asking about your own name never inflates the result.
| Metric | The question it answers |
|---|---|
| Mention rate | How often is the business named in complete answers? |
| Own-page citation rate | How often is one of its own pages a cited source? |
| Favourable inclusion | How often is it presented as an option in a positive or neutral way? |
| Complex-question recommendation | When the buyer states several needs, is it recommended as a fit? |
| Readiness | How clearly do its pages state the facts buyers need, per offering and page? |
Working with your teams
Your content, web and brand teams keep control of your website. We supply evidence, prioritized tickets, drafted copy and validated markup; you publish through your normal review — or we publish with scoped access.
Next step
Tell us which offerings, markets and competitors matter most. We reply with a written scope and price.